RETURNS POLICY

At Luxury of Wealth, we are committed to ensuring your satisfaction. For your peace of mind, we offer a 14-day return policy on all purchases made online. If, for any reason, you are not satisfied with your item, you can return it to us following the guidelines below:

How to Return Your Item

1. Return Locations:

   • You may drop off the item at our Hatton Garden showroom at 63-66 Hatton Garden, London EC1N 8LE.

   • Alternatively, you may use a secure, tracked delivery service to return the item to us.

2. Packaging Requirements:

   • Please ensure the product is returned in its original packaging, including all accessories, documentation, and any other contents included at the time of purchase.

   • Items must be adequately packaged to protect them during transit.

3. Delivery Recommendations:

   • We strongly recommend using a secure and tracked delivery service with adequate insurance to cover the value of the item.

Conditions for Returns

• Condition of the Item:

  • All returns must be in the same condition as when they were received, including any protective stickers, tags, and packaging.

• Exclusions:

  • Personalized or custom-made items cannot be returned unless they are faulty or not as described.

Processing of Returns

• Returns will be processed within 5-7 working days of receiving the item.

• Refunds will be issued to the original payment method. Please note that the time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

If you have any questions or need assistance with your return, please contact us at info@luxuryofwealth.com or call 0203 885 1362.